Job vacancy

Client Care Assistant

Hamilton Specialist Referrals are looking for a full-time Client Care Assistant to join our dedicated front of house team, in our independent veterinary referral hospital.

Apply by:

31 March 2021


Client Care


full time

As part of our structured growth plan we are now looking for an additional full-time Client Care Assistant to join our friendly and efficient front of house team.

As a member of the HSR Client Care Team you will be the first point of contact for all our clients and referring vets, both on the telephone and face to face, as well as assisting with all types of administration duties. We are looking for a proactive, enthusiastic and approachable person who is a great team player but is also able to self-motivate. Client care experience, excellent interpersonal skills and the ability to multi-task are a must. Experience of working in a veterinary environment is essential.

The role consists of a 40-hour week with varying shifts to cover Monday - Friday, 7am-9pm. Weekends and bank holidays on a rota basis are also required, with days off in lieu.

We can offer:

  • A strong focus on employee wellbeing and mental health, including regular sessions with industry-specific resilience, stress management and performance coaches
  • A wide range of employee benefits, including private healthcare, gym membership, sports massages and twice weekly fresh fruit deliveries
  • A nurturing, friendly and supportive working environment
  • Unlimited career development opportunities, due to our dynamic team structure which is focused on areas of expertise
  • Competitive salary, commensurate with experience
  • Regular team socials
  • Private health care plan
  • CPD Allowance
  • Pension
  • 4 weeks holiday plus bank holidays
  • A welcoming, friendly and educational working environment

If you are interested in joining our dynamic and supportive team, please apply by sending your CV and a covering letter to

Apply for this position

This is an excellent opportunity for someone to join a fast growing, forward thinking Specialist Referral Centre. Competitive salary based on experience.

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