About HSR

We are dedicated to providing clinical excellence in a caring and friendly environment

Hamilton Specialist Referrals is dedicated to providing clinical excellence in a caring and friendly environment. We believe that our compassion for our patients should extend to our clients and team.

About Us

Situated just outside of High Wycombe (J4, M40) Buckinghamshire, Hamilton Specialist Referrals is a purpose built state-of-the-art veterinary hospital which provides the latest in cutting edge, specialist treatments for cats and dogs, supported by an exceptional rehabilitation and physiotherapy facility.

We deliver world-class exemplary clinical services, with a clear focus on the people that make that a reality. By nurturing our workforce we are able to offer the very best services to the pets entrusted into our care as well as to their owners. Visit our Meet the Team page.

Hamilton Specialist Referrals was born of the belief that there is room for a new wave of veterinary excellence across the UK. There is a strong focus on providing a personal and reassuring client experience from first contact through to discharge. Excellent clinical care delivered in a friendly and supportive manner to referring vets, is paramount to the team.

The hospital is operational 24 hours a day, 365 days a year and is able to offer the most advanced treatment options available for orthopaedic, neurology, soft tissue, oncology, internal medicine and cardiology cases.

Facilities include on-site 1.5T MRI and CT scanner suites, a variety of joint replacement systems, electro diagnostics, and a full complement of the latest radiography and arthroscopy equipment. In addition, the hospital has a dedicated physiotherapy and rehabilitation department, which includes aqua treadmills and computerised gait analysis technology.

Our Values

  • We truly care about each and every animal. That compassion is evident from the first appointment, right through to the final consultation.

  • We make an extra effort to explain all procedures clearly and concisely so our clients feel part of the solution.

  • We’re very appreciative of our team and we feel strongly about their right to enjoy their work.

  • To facilitate early and accurate diagnosis we operate sophisticated digital imaging including MRI and CT at our purpose built, state-of-the-art veterinary hospital.

Behind The Scenes

Hamilton Specialist Referrals was designed and built with the wellbeing of patients, clients and staff firmly in mind. Our clinical facilities are second to none and include an array of ultra-high-tech equipment such as MRI and CT scanners, state-of-the-art arthroscopy suite and the latest digital radiography equipment. We have also ensured the non-clinical areas of the hospital are fitted out and equipped to a truly exceptional standard.

 

To ensure our patients stay as happy as our wonderful staff, we have a no-bars policy and all of our spacious kennels therefore have glass doors. The lighting and ventilation systems provide ambient light and regular fresh air changes to keep the environment fresh and relaxing. We have set aside quiet kennels for more nervous patients and a Sonos sound system for those dogs who prefer to have the radio on for background noise. We have a modern, glass fronted lift to allow easy access to our physiotherapy and hydrotherapy suites.

Staff Wellbeing

A happy team is a good team and at Hamilton Specialist Referrals we strongly believe that by nurturing our workforce we will enable our staff to fulfil their potential, honouring our commitment to provide an incomparable service to our patients, clients and referring vets.

We are very proud of our entire team and employ a wide range of workplace measures to ensure our staff are happy. From the highest standards of air quality and a proactive CPD programme, fruit and milk deliveries, wellbeing allowance, complimentary sports massages and private health care allowance, we want our staff to feel valued and be happy at work.

We work regularly with a Personal Performance Coach, Mental Health First Aid and Wellbeing Consultants, with a focus on team building, resilience and how to thrive in practice. We host regular team building sessions and all of our staff have undertaken the DISC character profiling to improve self-awareness and improve communication between colleagues; as well as being lots of fun, the results are already clear to see.’

HSR in the news - read all about it

RCVS Practice Standards

Our practice has been accredited under theRCVS Practice Standards Scheme.

Find out more information about how our standards provide you with the reassurance that you and your pet are receiving the best service from a caring and professional team within a professional practice environment.

Find out more here
Return to all