Lisa Dover

Hospital Support Manager

Lisa studied at Loughborough University before beginning her career in the veterinary industry. She worked at a busy Equine Veterinary Clinic in the Cotswolds before joining HSR as one of our founding team members in March 2018.

Lisa works closely with Clare, Michael and Kirsten as part of the strategic senior management team and has been a key player in the growth of the hospital since opening. She oversees a number of our Operational Support Teams and functions which include Client Care, Clinical Administration, recruitment, finance, compliance and elements of HR. Lisa also works closely with our clinical managers to promote and facilitate cohesion and collaboration between the clinical and non-clinical teams and functions of the hospital.

Alongside the strategic and operational elements of her role, Lisa has a strong focus on staff wellbeing and is trained in Mental Health First Aid. She is passionate about developing people to be the best versions of themselves; she holds her Primary Certificates in Performance Coaching and Coaching for Psychological Resilience and is currently studying for her Cognitive Behavioural Therapy Diploma. Lisa is an Accredited DISC Trainer and designs and delivers various internal training sessions for our team, including line manager training, individually tailored resilience coaching sessions and regular DISC profiling workshops, with an emphasis on improving self awareness and effective communication.

Outside of work, Lisa has a naughty cat called Eddy, a warmblood horse whom she is working towards medium level dressage and enjoys long country walks with her partner Ben and their five dogs.